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Cookies Policy
This Cookies Policy explains how Diamond Aud Casino uses cookies and similar technologies when you visit or use our website. It also explains the choices available to you, including how to manage cookies through your browser or our cookie controls. Please read this policy together with our Privacy Policy and other applicable website terms.
About cookies
Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits and local storage, can perform comparable functions. In this policy, we use the word cookies to refer to cookies and these similar technologies unless we state otherwise.
Diamond Aud Casino may use cookies to help the website operate, remember your preferences, improve performance, understand how visitors use our services and support the security of accounts and transactions. Some cookies may be placed by us, while others may be placed by service providers that perform functions on our behalf. Third-party cookies may also be used by providers of analytics, security, payment, advertising or other website services.
Cookies do not normally contain information that directly identifies you by name. However, cookie identifiers may be linked with information connected to your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Your choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, we will ask for consent before using non-essential cookies. You can choose which categories to allow, subject to the operation of essential cookies. You may change your preferences later using the available cookie controls, where those controls are provided.
Types of cookies we may use
The cookies used on a particular page or service may change over time. The categories below describe the general purposes for which cookies may be used. A cookie can sometimes serve more than one purpose.
Strictly necessary cookies
These cookies are needed for core website functions. They may support navigation, account access, session management, security controls, fraud prevention, responsible gambling features, language or regional settings, and the delivery of pages or services you request. Without these cookies, some parts of the website may not work correctly. Because they are necessary for the website to operate or provide a service you have requested, they may not be disabled through a standard preference tool.
Functional or preference cookies
These cookies remember choices you make, such as display settings, preferred language, region or other selections. They can make your visits more convenient by reducing the need to enter the same information again. If you refuse these cookies, some preferences may not be saved and certain features may be less personalised.
Analytics and performance cookies
These cookies help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features perform as expected. The information may be used to identify errors, monitor technical performance, improve content and make the website easier to use. Analytics information is generally collected in an aggregated or pseudonymous form where practical.
Security and fraud-prevention technologies
Cookies and similar technologies may help identify unusual activity, protect accounts, prevent misuse and support the integrity of games, payments and other services. These technologies may record information about a device, browser, session or interaction with the website. They are used to help protect players and the website, and may be essential to providing secure services.
Advertising or marketing cookies
Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show information that may be more relevant to your interests. Marketing cookies may be placed by us or by selected third-party providers. They will be used in accordance with your choices and applicable requirements.
Third-party services and external websites
Some website functions may be delivered by third-party providers. These providers may use cookies or similar technologies to provide services such as website analytics, payment processing, security, customer support, content delivery or campaign measurement. The information collected by a third party may be subject to that provider's own privacy policy and terms.
We aim to use third-party services in a manner consistent with the purpose for which they are engaged. However, we do not control the cookies, tracking technologies or privacy practices of independent third parties. You should review the relevant provider's information if you want to understand how that provider collects, uses, stores or shares information.
The website may contain links to external websites, applications or services. An external website may use its own cookies when you follow a link or interact with its content. This Cookies Policy applies to Diamond Aud Casino's website and does not control the practices of external websites. Check the privacy and cookie information on any external service before providing personal information or continuing to use it.
Information that may be collected
- The type and version of your browser or device operating system.
- Approximate location or regional information derived from technical data.
- The pages, features or content you view and the actions you take on the website.
- The date, time and duration of a visit or session.
- Technical information such as an internet protocol address, device identifier or referral source.
- Cookie preferences and information about whether a page or feature has loaded correctly.
We may combine cookie information with other information where reasonably necessary for security, service delivery, analytics, legal compliance or the purposes described in our Privacy Policy. We do not use cookies to remove your responsibility for making informed decisions about gambling or for complying with the website's terms.
Managing cookies and your privacy
Browser controls
Most browsers allow you to view, block, delete or restrict cookies through their settings. You can usually choose to receive an alert before a cookie is stored, block cookies from particular websites or delete existing cookies. The steps differ between browsers and devices, so refer to the help information for your browser or operating system for instructions.
If you block all cookies, delete cookies or use a private browsing mode, the website may not operate as intended. You may need to sign in again, reset preferences or repeat actions. Essential security, account and transaction functions may be unavailable or limited. Blocking a cookie in one browser or on one device may not apply to other browsers or devices.
Cookie preference tools
Where available, the website's cookie preference tool allows you to accept or reject non-essential cookie categories. Your selection may be stored in a preference cookie so that the website can remember your decision. If you clear that cookie, use a different device or access the website through another browser, you may be asked to make your selection again.
Privacy and account security
Cookies are only one part of the information used to operate and protect the website. We may also use account controls, access records, authentication measures and other technical safeguards. Players should keep login details confidential, use secure devices and sign out when using a shared device. Do not provide account information to anyone who contacts you unexpectedly.
If you are concerned about the use of cookies or personal information, review our Privacy Policy for information about collection, use, disclosure, retention and your privacy rights. You may also use the available support or privacy communication channels shown on the website to raise a question or request. We will handle requests in accordance with applicable requirements and may need to verify your identity before responding.
Changes to this policy
We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page and will show a revised effective date where appropriate. If a change is significant, we may provide additional notice or ask you to review your cookie preferences again. Your continued use of the website after an update means that you have had an opportunity to review the revised policy, subject to any consent requirements.
This policy is intended to provide clear general information for players in Australia. It does not override any applicable law, our Privacy Policy, our website terms or specific notices provided at the time information is collected. If there is an inconsistency, the applicable legal requirement will prevail to the extent of that inconsistency.